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Silk Road Communications
offers American companies that invest in China a host of research, analysis,
educational and consulting services to reduce the costs and increase the
profitability of Western companies entering the China market.
Silk Road Communications has
offices in Chicago and Beijing and, in the Spring of 2004, Suzhou,
a major metropolis an hour's drive of Shanghai.
Silk Road Communications offers services in:
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China
market research;
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China Product Consulting
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business
and legal translation (Chinese-to-English, English-to-Chinese);
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negotiation-support
with Potential joint
ventures and with Government Officials;
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Human
Resources Staff
Recruitment in China of Chinese nationals;
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Site
Selection: China
Economic Development Zone Surveys;
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Corporate Trade Missions;
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facilitating Chinese government
approvals and licenses for foreign investors;
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due diligence of Chinese companies;
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legal counsel on business issues in China;
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business communications between Americans and Chinese;
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cross-cultural Problem Resolution;
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project
management methodologies.
...
to develop international businesses in China that exceed world-class expectations.
"You completed the project with half the people at half the cost of a 'Big
4' consulting group."
SERVICE DESCRIPTIONS
CHINA
MARKET RESEARCH SERVICES
- BEFORE you sell your product or invest in the China Market, learn about the market conditions, the
market share of competitors, customer buying patterns
and cultural particulars that could mean the difference between profit and utter - and embarrassing
- failure.
Business and Legal Translation SERVICES - SRC expedites and clarifies
written and verbal communications between American managers and Chinese business
and government representatives through rapid, accurate translation of
correspondences, brochures, corporate videos and face-to-face discussions. (Read
a SRC Case Study)
negotiation-support
with Potential chinese joint venture partners and with Government Officials
- SRC has supported scores of discussions between American companies and
potential joint venture partners in China. SRC provides advice to American
managers on negotiation strategies, understanding Chinese approaches to business
transactions, and clarifying communications between parties. SRC also
establishes relationships between American businesses and Chinese government
officials to facilitate and expedite registrations and approvals. (Read
a SRC Case Study)
HUMAN RESOURCES
Staff Recruitment in China of Chinese nationals
- SRC
translates American business
requirements for human resources into Chinese specifications that recruitment
agencies in China can use to find the most qualified local candidates for
enterprises. SRC pre-qualifies candidates for American clients so they don't
have to waste time traveling to China to screen every individual interested in a
position. SRC also uses its own network of companies and government officials to
find appropriate staff throughout China.
SITE SELECTION: THE ECONOMIC DEVELOPMENT ZONES OF
CHINA - SRC saves
clients months of work and tens of thousands of dollars in travel expenses by
using a directed methodology linked with relationships with government officials
throughout China to find and survey viable sites for American business
investments. (Read a
SRC Case Study)
TRADE
MISSIONS TO CHINA - SRC organizes and leads seasonal and on-demand
trade delegations of American business representatives who want to know more
about the investment climate in China. SRC offers industry-specific and regional
missions that save months of research time and tens of thousands of dollars over
do-it-yourself efforts to learn about investing in China. (Read
a SRC Case Study)
Chinese government approvals and licenses for foreign investors
- SRC
staff in China expedites the
approvals foreign investors require to start their businesses, begin
construction projects, address environmental restrictions, and facilitate
customs clearances of equipment. SRC works with American companies to write and
translate the proposals foreign businesses need to speed Chinese government
acceptance and commitment to investments.
due diligence of Chinese companies
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SRC works with Chinese corporate
management to put together pro forma financial, accounting and management
statements that reflect the true condition of a potential partner or
acquisition.
SRC
also puts together audit teams of
Chinese professionals in China to verify and clarify a Chinese company's health
and position in its market. (Read
a SRC Case Study)
legal counsel on business issues in China
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SRC presents clients with ready access to Chinese legal professionals in the
United States and in China to identify and resolve regulatory issues that could
become expensive business liabilities if ignored or mismanaged.
DOING
BUSINESS IN CHINA: SEMINARS - reduce the costs of business start-up in China by learning how to engage
Chinese executives and government officials ...
CHINESE-CONSUMER FOCUS GROUPS
- learn if consumers in China will buy your product or service BEFORE you begin
your sales campaign in the international marketplace.
JOINT PRODUCT DEVELOPMENT (jpd) SESSIONS
- bringing together and facilitating the rich insights of Marketing, Sales,
Design, Engineering and Chinese consumers to develop China-market product
requirements ...
Organizational
development - reducing the cost of project start-up and business development in
international companies through
cross-cultural project management, team building and organizational development workshops between
Chinese and American staff ...
Call today at 1-847-630-1271 or email
Silk Road Communications at
contactus@/
to learn how
Silk Road Communications may be able to assist your company in realizing its goals.
“I would highly recommend them to any institution that needs assistance
with the organization and management of complex projects in a dynamic
environment."
DOING BUSINESS
IN CHINA: seminars
Managers and Directors that attend this session will save their companies potentially hundreds of
thousands of dollars due to bad investment strategies. Doing business in China today is not for the
faint-of-heart. China is at the threshold of adapting to World Trade Organization operating norms.
The country at many levels still does business with a sort of frontier mentality: relationship still
matters more than the rule of law. Stock market valuations still need to be normalized; State-owned
Enterprises still need to be sold off; and corporate accounting practices need to be made more
transparent and have to be enforced. The session teaches participants:
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how the Chinese concept of guanxi -- reciprocal obligation -- weighs heavily in business
dealings;
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what the Chinese concept of "face" means in Chinese society and how it could affect your
business;
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how to deal with corruption and kick-backs;
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about the right kinds of partnerships to nurture with Chinese nationals'
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Chinese language particulars and etiquette that facilitate business dealings.
(Read a SRC
Case Study)
Western managers that attend this session will reduce the costs associated with staff absenteeism,
low productivity or mis-communications. Most Chinese immigrants who work at low-skill jobs in
America do so for two reasons: a lack of English and a lack of skills. However, that does not mean
the individual is uneducated or illiterate or un-skilled. Many have dreams they wish to realize for
themselves and for their families. They are willing to do whatever their employers require to help
them reach their goals. This workshop fleshes out for American managers how their Chinese employees
live and what drives them to work. The session explains the sort of educational and labor
conditioning they experienced in their home country, and the ways in which Management can build on
and expand the training. American managers learn how to:
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recognize issues at work Chinese employees prefer not to discuss;
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read how Chinese staff view American management approaches.
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discuss difficult issues with Chinese employees
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resolve conflicts Chinese employees may have at work
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develop reward and promotion structures that retain talented Chinese staff
Western managers that attend this session will reduce the costs associated with staff absenteeism,
low productivity or mis-communications. Immigrant Chinese professionals are typically hyper-educated
individuals with communications and problem-solving approaches diametrically opposed to those of
their American counter-parts. The divergent perceptions often cause a great deal of misunderstanding
on the part of the American manager, and discontent on the part of the Chinese. American managers
learn through this session how to:
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retain and nurture Chinese talent;
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adapt the problem-solving approaches of Chinese to better align with corporate goals;
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open communications line with Chinese immigrants to build effective project teams;
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nurture American-style management qualities in Chinese foreign nationals to provide a path of
growth for immigrant employees and increase the business's bottom-line through resource
retention.
How to Make Relationships WITH and
Win Business from Chinese People
Western
professionals learn how to present themselves and their ideas to establish relationships and win
business with Chinese businesspeople. Chinese people do not believe Westerners are serious about
doing business with Chinese until Westerners make an effort to establish personal relationships with
Chinese. Westerners learn:
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the importance of "giving Face" to Chinese;
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how to eat and drink with Chinese;
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how to know someone Chinese that knows the Chinese people you want to meet;
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how to maintain and build relationships with Chinese people.
BUSINESS COMMUNICATIONS FOR
WESTERN COMPANIES IN CHINA
Western
managers learn how to develop marketing and communications campaigns to develop trust with Chinese
businesses and individuals. Relationship and branding are everything to Chinese buyers -- whether
retail or business-to-business. Find out how to:
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organize written communications to project sincerity;
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apologize to save Chinese Face;
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encourage Chinese to buy your company's product or service;
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gather information using Chinese resources.
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international-organization development
Survey of Cultural Work Styles will reduce the cost of time lost to mis-communications
between Chinese and Westerners and due to re-work caused by cultural misunderstandings. Western managers need to understand how
Chinese and Western languages and cultural dispositions interact. Managers also need to be aware of the risks
involved in miscommunications and misunderstandings due to linguistic missteps and intercultural
blind spots. This session provides managers with:
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models for how Westerners and Chinese communicate and see the world;
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management approaches for developing Working relationships between Chinese and Americans;
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tools and resources for Western Managers to develop the savvy to manage a Chinese business.
Making Chinese/American Project Teams Work will save organizations upwards of 20% of the
project budget and schedule from errors caused by cross-cultural conflict and product re-work due to
mis-communications.
Making Chinese/American Project Teams Work uses a case study based in the real-life experience
of the author/instructor: a project team located in China. Problem-solving approaches and communications styles differ
dramatically within the team and between project management and the client. The session will teach
participants;
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The parameters that determine the different ways Chinese and Americans interpret experience
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How cultural differences can wreck chances for project success
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The kind of communications style that will synthesize a mutually supportive international team
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Tools and Resources team members can use to sustain constructive work practices
Silk Road Communications offers
Making Chinese/American Teams Work as a two-hour long presentation or as a full-day
workshop.
Making Global Virtual Teams Work
will teach participants how to reduce cross-border project costs. Project teams that work in
different countries face issues unfamiliar to groups that work under the same roof: different
cultures, different languages, different time zones, the lack of shared physical work space,
disjointed time zones. Making Global Virtual Teams Work uses several case studies
based in the real-life experience of the author/instructor to guide participants past the pitfalls
of a geographically displaced team. Attendees will learn about:
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The risks associated with global-ized teams that reduce the probability of project success;
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The barriers of communication between team members of different cultures;
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The cultural assumptions that compound the mis-understandings and management difficulties of running
a group;
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The communications etiquette that will help project team members work together well over the
telephone, through email and over the Internet;
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Proven approaches to working across time zones.
Silk Road Communications offers Making Global Virtual Teams Work as a two-hour
long presentation or as a full-day workshop.
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